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The original item was published from 2/9/2021 4:38:00 PM to 2/9/2021 4:45:02 PM.

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Posted on: February 9, 2021

[ARCHIVED] NOTICE - February 9, 2021, 4:20pm

Utility Payment Drop Box

NOTICE - February 9, 2021, 4:20pm
The City of Mountlake Terrace was notified that the company we use for online utility payments has been breached by ransomware which is why their website is down and cannot accept payments at this time. The city does not know how long their site will be down. Please read this news release for more information on the breach.

February 9, 2021, 10:15am
The city has been informed that our utility billing vendor’s website is down and cannot accept payments right now. We are trying to reach the company for more information. In the meantime, customers can drop off payments in the utility drop box at Interim City Hall parking lot (Redstone Building, 6100 219th Street SW) or contact your bank to set up online bill pay.

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